Refunds & Cancellations
January 23, 2025 2025-01-23 8:59Refunds & Cancellations
Refunds & Cancellations Policy
Refunds & Cancellations Policy
At Digital Vamsi, we strive to deliver exceptional services and ensure customer satisfaction. However, we understand that there may be circumstances where you may wish to request a refund or cancel a service. Please review our Refunds & Cancellations Policy below:
- Refund Policy 1.1 Eligibility for Refunds:
- Refunds are applicable only for services that have not been delivered as per the agreed-upon terms.
- Refund requests must be made within 7 days of the payment date. Refund requests submitted after this period will not be considered.
1.2 Non-Refundable Services:
- Custom services or products that involve significant customization or design work.
- Services already rendered or partially completed.
- Fees associated with third-party tools, subscriptions, or platforms.
1.3 Refund Process:
- To initiate a refund, contact us at support@digitalvamsi.com with your payment details and reason for the refund.
- Upon approval, refunds will be processed within 7 days to the original payment method.
- Cancellation Policy 2.1 Service Cancellations:
- You may cancel your service request by notifying us in writing at least 15 days prior to the agreed service start date.
- Cancellations made after the commencement of services will not be eligible for a refund.
2.2 Subscription Cancellations:
- Subscriptions can be canceled at any time by providing written notice via email at support@digitalvamsi.com.
- Cancellations will take effect at the end of the current billing cycle, and no prorated refunds will be issued.
- Disputes 3.1 In the event of a dispute regarding refunds or cancellations, we encourage you to contact our support team to resolve the issue amicably. 3.2 If a resolution cannot be reached, disputes will be handled in accordance with the governing laws outlined below.
- Changes to This Policy 4.1 We reserve the right to update or modify this Refunds & Cancellations Policy at any time. Changes will be effective immediately upon posting to the Website. 4.2 Your continued use of our services constitutes your acceptance of the updated policy.
- Contact Information If you have questions or concerns about our Refunds & Cancellations Policy, please contact us:
Email: support@digitalvamsi.com